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Getting stranded with an electric vehicle can be stressful especially in Dubai’s heat, traffic, or late hours. Traditional roadside assistance services are built for petrol vehicles and often rely on towing, which is not always ideal or safe for EVs.
PlusX Electric provides dedicated EV Roadside Assistance in Dubai, designed specifically for electric vehicles. Our mobile charging units reach you quickly, deliver on-site charging, and help you get moving again without unnecessary towing.
EV roadside assistance is a specialized service created exclusively for electric vehicles. Unlike conventional roadside support, which focuses on towing, EV roadside assistance prioritizes on-site charging.
In many EV breakdown scenarios, a short on-site charge is enough to restore mobility and allow you to safely reach home or a nearby charging location. We charge your EV up to 10 kWh or 50 km of range, whichever comes first. Even if the 12V battery is dead, we also provide jump-start service.
EV owners commonly face roadside issues such as:
Download the PlusX Electric App from the App Store or Play Store
Add your location details on the RSA booking screen
Our rescue team is dispatched immediately
On-site charging is done, and you’re ready to move again
We cover most areas across Dubai, including Downtown Dubai, Business Bay, City Walk, Dubai Marina, JLT, Palm Jumeirah, and more. We are not limited to any specific area, if you are stuck anywhere in Dubai, our service is available 24/7.
PlusX Electric has supported 50+ EV models in Dubai, including Tesla, BYD, BMW electric models,
Mercedes-Benz EQ series, Nissan Leaf, Audi e-tron, and more.
1. What happens if my EV battery dies completely?
If your EV battery is fully drained, our team provides on-site charging up to 10 kWh or approximately 50 km of range, whichever comes first, so you can safely continue your journey.
2. Do you tow electric vehicles?
We avoid towing wherever possible. In most cases, on-site charging is enough to get your EV moving again. Towing is used only if charging or on-site recovery is not feasible.
3. How fast can PlusX Electric reach me in Dubai?
Our average response time is within 60 minutes, depending on your location, traffic conditions, and other unforeseen factors.
4. Is jump-start service included in EV roadside assistance?
Yes. If your 12V battery is dead, we provide jump-start service as part of the EV roadside assistance offering.
5. Is EV roadside assistance available 24/7 in Dubai?
Yes. Our EV roadside assistance service is available 24 hours a day, 7 days a week, anywhere in Dubai.
6. How can I book EV roadside assistance?
You can book the service instantly by downloading the PlusX App, adding your location details on the RSA booking screen, and confirming your request.